Video Conferencing

Like a face-to-face therapist, our team of on-line (e-therapist) therapists will work to form a "therapeutic alliance" with you, getting to know you over time, and working with you on the problems, goals and challenges you define. Our Counselors are just as committed to you and working with you as they would be if you saw them in person. You can receive help right where you are with a Licensed Professional Counselor (LPC). Our Therapists are professionally trained, hold degrees, and are licensed to help you.

What is Telemental Healthcare?

Telemental healthcare includes the practice of diagnosis, treatment, education, goal setting, accountability, referral to resources, problem solving, skills training, and help with decision making using internet-based videoconferencing. Telehealth psychotherapy may include psychological health care delivery, consultation, coaching, and/or counseling. Telehealth psychotherapy will occur primarily through interactive audio, video, and telephone communications.

Benefits of Telemental Health

  1. Less limitations by geographical location.
  2. Reduction of travel to a physical office, which includes decrease in travel time.
  3. Participation in therapy from your own home or the environment of your choosing.


No more scrambling to get to a therapist's office. Plus, no travel time means there's no problem fitting an appointment into your day. No waiting rooms, traveling to an office or leaving work.


Breakthrough helps you find the right therapist, which means you’re more likely to stick with your treatment. In fact, 86% of Breakthrough clients who complete a session continue to schedule additional sessions. Three major studies* have also found that online counseling is just as effective as face-to-face therapy. There’s no chance of running into anyone in the waiting room.

Save money

With no need to go to an office, you save on travel and childcare expenses and time.

Scheduling a Therapy Session is Easy:

  1. Select a Therapist
  2. Schedule an appointment by clicking on the “Make an Appointment” button.
  3. We will take care of the rest

Video Conferencing Security and Encryption

Only members invited by account administrators can host Zoom meetings in accounts with multiple members. The host controls meeting attendance through the use of meeting IDs and passwords. Each meeting can only have one host. The host can screen share or lock screen sharing. The host has complete control of the meeting and meeting attendees, with features such as lock meeting, expel attendees, mute/unmute all, lock screen sharing, and end meeting. Zoom employs industry-standard end-to-end Advanced Encryption Standard (AES) encryption using 256-bit keys to protect meetings. Zoom encryption fully complies with HIPAA Security Standards to ensure the security and privacy of patient data.

Telemental Healthcare Therapy Studies

*Department of Veterans Affairs: 2012 study of 98,609 veterans who chose live video care: 25% few hospitalizations. Johns Hopkins University: 2009 study of 37 drug addicts randomized to live video group or in-person care: equal rates of recovery; patients preferred online care.

*A University of Zurich study divided a group of 62 patients in half and found that depression was eased in 53 percent of those given online therapy, compared to 50 percent who had in-person counseling. Three months after completing the study, 57 percent of online patients showed no signs of depression compared to 42 percent with conventional therapy. — Journal of Affective Disorders, 2013

*A pilot study compared the effectiveness of online cognitive behavioral therapy and in-person supportive therapy in 45 Defense service members suffering from post-traumatic stress disorder (PTSD) after the September 11th attack. After eight weeks those receiving online therapy showed greater improvement. Six months after their first meeting those who had received online therapy continued to show improvement, in direct contrast to the in-person group. — American Journal of Psychiatry, November 2007

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